Privacy policy
Who We Are
Alin Pal Creative S.R.L is a Romanian company specialized in architecture and engineering activities and manages the website www.alinpalcreative.ro.
Personal Data We Process
Alin Pal Creative S.R.L is a personal data controller and processes the following personal data:
- First and last name
- Phone
- Address
- Desired service
- Online behavior
Why We Need Them
Based on our legitimate interest in responding to your order requests/solving any issues that arise, we need the following data:
- First and last name – we need this information to identify you.
- Email – we need this information to respond to your request.
- Phone – we need this information to contact you.
- Address – we need this information to locate you for sending the order.
- Desired service – we need this information to perform the service.
With your consent, we would like to process the following personal data:
WhatsApp Reservations
- Phone – when you make a request/order via WhatsApp, we will also see your phone number.
- Message – here, you can detail the request.
Online Behavior
- Browsing history – we share this information with our partners described in the cookie policy to deliver personalized offers to you. More information can be found on our cookie policy page at https://alinpalcreative.ro/politica-cookies/
What We Do With Them
Your personal data are processed by Alin Pal Creative S.R.L in Romania. The hosting of your personal data takes place in Romania, at EXIM HOST SRL, a company acting as an authorized person for Alin Pal Creative S.R.L.
Your order data are also shared with specialized staff who will perform the calculation and execution of the desired works, personnel acting as personal data operators.
Your personal data, if you choose to send them via WhatsApp, also reach Meta, Inc, a company in the United States of America. The legality of data transfer to the United States is given by the provisions of Article 49 of GDPR, namely Derogations for specific situations – the consent of the data subject. If you choose to use this communication channel, your data reach the company Meta, Inc, the owner of WhatsApp technology. Details on how your personal data are processed within the WhatsApp platform can be found here: https://www.whatsapp.com/legal/privacy-policy.
Your personal data for browsing history are transmitted to our partners described in the cookie policy. Please consult the description of these partners on this page.
How Long We Keep Personal Data
Your personal data within the service request will be kept for one year from the booking date, based on our legitimate interest in verifying the correctness of operations.
Personal data contained in financial-accounting documents or documents annexed to financial-accounting documents will be kept for 10 years according to the provisions of art. 38 of Annex 1 to Order No. 2634/2015 on financial-accounting documents, issued by the Ministry of Public Finance, and will not be accessed for any other purpose than the legal purpose for which they are archived. After 10 years, these data will be destroyed.
Your data regarding online activity will be kept for the lifetime of cookies or until you decide to delete cookies.
What Are Your Rights?
If you believe that any personal data we hold about you are incorrect or incomplete, you have the right to request to see this information, to have it corrected or deleted, to request the restriction of processing or to object to processing, and you also have the right to data portability. To exercise these rights, please contact us at the email address alin@alinpalcreative.com.
If you wish to lodge a complaint regarding how we have processed your personal data, contact the data protection officer at the following email address alin@alinpalcreative.com. The data protection officer will contact you to resolve the issue raised.
You can also contact the National Supervisory Authority For Personal Data Processing at www.dataprotection.ro and can file a complaint with them.